BroadConnect’s Hosted contact centre solutions are feature rich and cost effective solutions that helps a business firm to place the whole world at their fingertips. Hosted Services from BroadConnect Telecom deliver excellent call handling capabilities by maintaining their own private network. It can improve your sales and customer satisfaction rates and can provide you the best and matching tools for future enhancements in the field of business communications.
BroadConnect’s Hosted PBX solution also supports telecommuting by providing the tools necessary to operate remote employee system allowing the employees to work from any location other than the office that has broadband Internet connectivity. Reporting and monitoring service from BroadConnect helps the business to effectively manage their communication needs. Auto-attendants, Automatic Call Distribution services, Music-On-Hold, Enhanced Queuing facilities, Wrap-up Timers, Supervisor Reports etc. are some of the added advantages of a Hosted Communication infrastructure from BroadConnect Telecom.