Businesses of all size require some technologies for boosting up their productivity and economy. Technologies form the underlying architecture for establishing the efficient business communications.
A broad range of technologies are available nowadays, for serving all business demands and requirements. Selection of the right choice of technologies for small scale businesses will help to expand the business to a higher level. Some of the essential technologies needed by small scale businesses are as follows;
- VoIP technology
The VoIP technology is the one that has made revolutionary changes in the telecommunication field. The VoIP, Voice over Internet Protocol, technology has switched the traditional communication infrastructure to Internet based systems.
VoIP is one of the powerful factors that help to make small businesses competitive with large enterprises with regard to customer service, quality and productivity. VoIP provides small businesses an enterprise-grade quality for communications and services. It delivers the business calls over the private IP connections thus ensuring better call quality and security. Hosted VoIP business phone systems are playing a vital role in uplifting the business communication standard. VoIP technology also offers more enhanced call management and calling features for users. This helps in achieving smooth and efficient relationships with customers and colleagues.
The term cloud has attained a wide popularity among business people within a short span of time. The fast acceptance of cloud for business communication is due to its advanced technological features and benefits. Cloud based phone systems provide advanced facilities and provide a lot of benefits such as greater mobility for workers, cost efficiency, information and resource sharing, security and backup options, dynamic extendibility and flexibility, etc. Cloud enables an enterprise to reduce its communication costs considerably by using Internet platform for making long distance calls. Cloud reduces the work load and expenditure of companies by outsourcing everything from email systems, to storage space and server requirements. It also avoids the purchasing of expensive PBX hardware and other devices. The off-site management of PBX along with the VoIP features boost up the small scale business standard to nest generation level. Moreover, the cloud technology promises full support for the dynamic expansion of businesses without much expenses and modifications of the existing cloud based communication systems.
- Social media
Today’s businesses know very well that current rating of social media in business is very high. Hence social media has a major role in marketing, promoting and enhancing business. Social media supports all businesses of all sizes. Social media sites like Twitter, Facebook, LinkedIn, Google+, etc are developed with striking features to support the promotion of businesses. The efficient utilization of social media in business can undoubtedly gives more exposure for your business products and services. Social media also helps to make instant responses and interactions with clients across the world. Instant feedback and genuine suggestions can be obtained through day-to-day social media updates.
- Mobile technology
In this new generation era, people are no longer interested to sit and work in a stressful environment. They prefer mobile applications which supports them work irrespective of their physical locations. Devices like smart-phones, tablets, soft-phones, etc along with latest trendy applications and VoIP technologies offers the workers full-fledged mobility features. This enables the employees to work from a stress-free environment and also this makes them more productive.
These are some of the essential technologies that could make unbelievable changes and developments in small scale businesses.